Issues with website... is it just me?

piersyf · Post by **piersyf** » Fri Sep 02, 2011 2:20 pm

I'm in Australia, not getting any of the August releases showing up anywhere on the site. Nothing in new items, nothing on the respective pages. If I use the search engine I can access the pages for the LCT-5, the M1938 120mm mortar, the Dauntless, but the search engine draws a blank on the Lutzow. Anyone else finding this? I can't imagine what would cause this...

P

Donald M. Scheef · Post by **Donald M. Scheef** » Fri Sep 02, 2011 9:46 pm

P, I do not have the problem you describe. All the new releases show up on the "New Releases" and going through the appropriate path in the catalog. No photos yet for any of the new releases; descriptions only. The links to the shopping cart work as well.

Perhaps the search engine doesnt work for LÃ¼tzow because you are not using the umlaut.

Can other individuals, both in the USA and in other countries, comment on their ability to see the new releases.

Don S.

piersyf · Post by **piersyf** » Sat Sep 03, 2011 4:51 am

Cheers for that, Don. It seems to have fixed itself, but it took a surprising amount of time. When you pm'd me that the descriptions were up I used the search engine and found what I had previously listed. They weren't on the new items list, but they showed up on the relevant pages (US aircraft for the Dauntless, Russian Infantry for the M1938)... the Lutzow was not on the Micronauts WW2 German list. That was late last night. This morning they are all listed in the appropriate places. I've seen slow uploads before, but over 24 hours? Must have been one heck of a server bottle neck!

Post by **GHQ** » Wed Sep 07, 2011 2:16 am

If you click on the the "New Releases" tab, and the new releases don't show up, then you may have to refresh your browser. Hold down the "Shift" key, and keep it held down while you click on the refresh button at the top of your browser. If you are a regular GHQ website user, then you may need to do this when you look at any pages that have had any content added to them. This situation is not specific to the GHQ website, you may find yourself needing to do this on any website that you look at frequently. The cache memory in your computer may think that you have the current page, but holding down the shift while clicking on the refresh button will tell it to check it again, and then any new content will show up. With that being said, now a tech savvy forum user can give you a proper explanation. This should at point you in the right direction.

Thank you for your support,
GHQ