Customer Service!
Posted: Wed Feb 13, 2019 2:50 am
I received my big post X-mas sale box of goodies from GHQ, sadly there was a mix-up: I wanted N68 & N69 (LAVs) but got W68 & W69 (Sov Inf) instead. Hey, these things happen.
The problem is, in the last two weeks I have sent off three emails and have tried calling multiple times, but have failed to get any response.
Are they on holiday? Just curious if anyone has gotten ahold of them, or is it just me?
UPDATE: GHQ has contacted me and all is well. Fantastic customer service as usual. Thanks!
The problem is, in the last two weeks I have sent off three emails and have tried calling multiple times, but have failed to get any response.
Are they on holiday? Just curious if anyone has gotten ahold of them, or is it just me?
UPDATE: GHQ has contacted me and all is well. Fantastic customer service as usual. Thanks!